Built around the work in your shop

Custom software, automation, and practical improvements for truck and trailer repair shops.

Make the process work better. Automate the repetitive tasks. Build the tools your team needs to get the job done.

Discuss your shop needs See tools built

The right tool for the job

01
Improve what you have.
Clarify the steps and configure compatible tools your team already uses.
02
Automate repeated work.
Reduce repeated entry, chasing records and routine follow-up.
03
Build what is missing.
Adapt a tool we have built or create custom software around your workflow.

SHOP EXPERIENCEOperations, parts & diagnostics

DELIVERY OPTIONSConfigure · adapt · build

AGREED SCOPEYour team stays in control

Selected tools built

See what that can look like in a shop.

Tools for the work your team does every day. We can adapt an existing tool or scope something specific to your shop.

01 / SHOP COMMAND

Keep the shop’s work in view.

Inventory, service work and office records can end up in different places.

Shop Command brings inventory, services, expenses, labor hours, shop tools, invoices and assistance grounded in loaded shop and service records into one workspace.

For staff: one place to find the task and the record behind it.

Feature fit, connections and delivery scope are confirmed for your shop.

Shop Command parts inventory with workflow shortcuts, parts table and orange AI button; private fields are hidden — **Parts inventory**Actual product screenshot. Parts inventory, workflow shortcuts and the AI entry point. Supplier and pricing details are permanently hidden.

5 views · Select a view to enlarge

02 / SURPLIX

Give surplus parts a next step.

Obsolete or used inventory takes time to identify, research and prepare for resale.

Surplix helps organize parts, review resale evidence and prepare listing work with less manual re-entry.

For staff: a clearer path from a shelf item to a reviewed resale task.

People approve listing decisions. A suggested price is not a promised sale.

Read-only part lookupActual product screenshot. Research a part without creating records. Internal cost is permanently hidden.

3 views · Select a view to enlarge

03 / LEAVEBOARD

Keep shop time and team plans together.

Shift time, vacation requests and team plans are hard to follow across scattered records.

LeaveBoard brings together clock-in/out, timecards, PTO and vacation planning, a shared calendar and shop administration. Management tasks can stay alongside that work.

For employees: a visible request status. For managers: a clear next task.

The supplied views show the actual calendar, time-clock and administration interfaces with synthetic data. Setup and availability are agreed for your shop.

LeaveBoard calendar with synthetic demonstration data — **Leave calendar**Supplied synthetic-data screenshot. A calendar view using synthetic demonstration data.

3 views · Select a view to enlarge

A practical place to start

Start with the problem.
Agree the right scope.

Some shops need a clearer process. Others need automation or a custom tool. We work out what is useful before agreeing the work.

Delivery can include your shop’s branding and selected features. Integrations, hosting, support and responsibilities are agreed for each project.

Custom software & delivery options

One-workflow operations pilot

$1,500

A bounded starting engagement with one practical control. Existing pilot limits and timing apply.

Review pilot scope

Two-workflow implementation

$6,000 total

Includes the $1,500 base-pilot credit. Custom builds require a separately agreed scope and quote.

Review implementation scope

Prices are before any applicable tax. Work begins only after scope and availability are confirmed. This website does not take payment or automatically book a visit.

Custom capability / prospective build

A repair-knowledge assistant built around your reference material.

A custom assistant can be built to help technicians find SRT per job, repair information, fault-code guidance and previous fixes across an authorized document library.

Mike describes a collection of 10,000+ proprietary files as a potential starting point. The files are not published here; document-use rights, access and suitability must be checked before customer implementation.

Useful answers need context.

Source references so a technician can check the underlying material.
Vehicle applicability checked before using a procedure or prior fix.
Uncertainty and missing information made visible.
Technician judgment and appropriate checks before a repair decision.

A separately scoped capability that can be built, not a deployed product or a promise of universal diagnosis or accuracy.

Discuss a knowledge assistant

Practical improvements

Keep the everyday work moving.

Repair-order closeout, parts-to-job reconciliation, core returns and supplier credits are useful starting points. Keep the source records and unresolved questions visible for staff review.

Explore shop workflows

Separate service / diagnostic assistance

Need help with a truck problem?

Experienced remote or on-site diagnostic assistance remains available, with the vehicle, issue, availability and spending limit agreed first.

Diagnostic rates & boundaries

Mechanic standing beside a truck in a workshop — Photo: cottonbro studio / Pexels. Illustrative workshop; not FaultZero premises or staff.

Built from shop-floor experience

Practical knowledge.
Tools people can use.

FaultZero is led by Mike C., with hands-on experience in heavy-duty shop management, parts, inventory and diagnostics. The work connects that experience with useful software and practical process improvements.

Meet the operator

LOCAL / NORTHERN ILLINOIS

Initial local work is considered at selected shops 10-25 straight-line miles west, southwest or northwest of ZIP 60156. The actual location and availability are confirmed individually.

A practical first conversation

What would make your shop easier to run?

Tell Mike what your team is dealing with. We will confirm the fit and scope before you commit.

Discuss your shop