- 01
Separate timing issues from possible omitted charges, expected credits, duplicates and record errors. Keep unresolved items out of confirmed totals.
- 02
For a delayed invoice, identify the missing information or approval. Moving an invoice forward does not create new work or new profit.
- 03
For a possible omitted charge, verify scope, authorization, contract treatment and whether it was already billed. Record a question until reviewed.
- 04
For a supplier credit, distinguish the expected amount from an accepted and posted credit. Preserve partial and disputed amounts separately.
- 05
Track actual decisions and outcomes without treating every invoice dollar as incremental profit. Any profit estimate needs its own cost and collection assumptions.
Keep the boundary clear.
A workflow review is not an accounting audit, collection guarantee or profit forecast.