1. 01

    Separate timing issues from possible omitted charges, expected credits, duplicates and record errors. Keep unresolved items out of confirmed totals.

  2. 02

    For a delayed invoice, identify the missing information or approval. Moving an invoice forward does not create new work or new profit.

  3. 03

    For a possible omitted charge, verify scope, authorization, contract treatment and whether it was already billed. Record a question until reviewed.

  4. 04

    For a supplier credit, distinguish the expected amount from an accepted and posted credit. Preserve partial and disputed amounts separately.

  5. 05

    Track actual decisions and outcomes without treating every invoice dollar as incremental profit. Any profit estimate needs its own cost and collection assumptions.

Keep the boundary clear.

A workflow review is not an accounting audit, collection guarantee or profit forecast.