Core-return controls

Follow the core beyond the shipping label.

FaultZero can help set up a core-return tracker so the parts team knows what was sent, what the supplier accepted and what still needs follow-up. A core deposit, a shipped return and an accepted credit are separate events. Proof of shipment alone does not establish supplier acceptance or money received.

01 / CONTROL

Connect the evidence

Link the original deposit to the supplier's documented return terms, return authorization where required, shipment or pickup evidence, supplier receipt, acceptance status and credit document. Use actual documented dates rather than inventing a return deadline.

02 / CONTROL

Show the real stage

Staff check what has been confirmed, what remains disputed and which evidence is missing. Keep dispatched, received, accepted and credited separate. Rejected, partial and unmatched returns stay visible without assuming a credit is owed.

03 / CONTROL

Give each open item a next action

Assign a responsible person and an agreed review date. Record the information needed for the next decision, whether that is a receipt check, supplier clarification or matching a credit to the original deposit.

04 / CONTROL

Separate follow-up from financial approval

The assigned parts person follows the return; the designated financial reviewer verifies the credit record. Staff approve supplier communications and any postings. FaultZero helps make the sequence clear, not guarantee supplier acceptance.