- 01
Create one record for the original deposit. Include the supplier document reference, relevant job, amount and a responsible staff member.
- 02
Record the expected return requirements and deadline from the applicable supplier terms. Link the actual source rather than relying on memory.
- 03
Add the return date, shipment or handover reference, and available receipt evidence. Keep dispatch separate from supplier receipt.
- 04
Record supplier acceptance, rejection or a request for more information. Preserve the explanation and assign any follow-up to a named owner.
- 05
Match the final credit to the original deposit, including partial amounts. Keep unresolved differences open until an authorized reviewer decides their disposition.
Keep the boundary clear.
Delivery evidence does not prove acceptance or a credit entitlement. The tracker cannot replace supplier terms or establish the condition of a returned item.