Write notes that explain the work, not a better story

Connect the note to the correct repair order and agreed concern. Keep the customer's report separate from the technician's observations.

Describe work actually performed and results actually recorded. Label planned checks as planned; do not write them as completed.

Reference existing supporting records when available. Avoid copying unrelated notes or adding details solely to make the record look complete.

Flag changes in scope and the approval record that supports them. Missing authorization should remain an open question.

Ask the person responsible for the work to confirm any clarification or rewritten note. Preserve the original and the approved update.